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According to research company IDC PC makers have done nothing but whine for the last 18 months about slipping computer sales.
Some estimated that companies are likely delaying their upgrade cycles and seeking other cheaper alternatives. This includes increased selling of older computers to companies which refurbished them and sell the to smaller companies and schools. The companies then receive credit towards the purchase of newer systems. In the past many companies would donate many older systems to schools and non-profit organisations in exchange for a nice tax write-off. Some companies even considered open source software (OSS) to extend the life of older systems. Many considered this to be a factor. However, many companies were actually purchasing low-end or mid-level ix86 (ie Pentium based) systems to run OSS. |
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Thus the blame begins. PC makers like Hewlett-Packard, IBM, Dell and Compaq have tried blaming anyone they could.
They claimed innovation has slowed so interest has dropped. they site contributing factors like Sept 11th, the economy, and even Microsoft. Some even blame the HP-Compaq merger claiming it destabilized the industry. The drop in sales of home systems are usually attributed to the recording industry's lashing out against Napster (which I can understand to a point), CD Burners, and MP3 players. Even the slow deployment of broadband (which the recording industry has attack as well) could be considered a factor. Is the public aware of this? Are they aware that shoddy copyright protection could mean music CDs you buy tomorrow won't work on the PC or even CD player you bought just today? Nope. It's my believe that consumers and businesses have become [slightly] better shoppers. Why pay $1500 for a system from Dell when you can get the same system or slightly better for $700 to $800 from eMachines, MicroTel, or elsewhere? Is it customer service and tech support? While eMachines was rated POOR in the last PC World study and Dell EXCELLENT, is it worth the extra $700? Most of these companies include warranties and tech support for up to one year (you pay extra for more). In my experience if something goes wrong because of faulty equipment, it usually happens in the first 30 days. Are we tired of paying for a name? Why does Gateway charge you $150 to $200 to upgrade from a system with 256MB of RAM to the same system with 512MB? Why pay that much when a 256MB stick of RAM can cost you as low as $50 at Best Buy? And if your scared to open the box, they'll install it for a small fee. I'm sure everyone has their own opinion and research to validate it. This just happens to be mine. |